Refund & Return Policy
We want you and your little ones to be happy with every purchase. If something isn’t quite right, we’re here to help.
Last Updated: September 4, 20261. Returns
We accept returns within 7 days of delivery, provided the item meets our return requirements.
To be eligible for a return:
- The item must be unused, unworn, and unwashed.
- The item must be in its original condition.
- All original tags and packaging must be attached.
- The item must not have stains, odors, damage, or signs of wear.
- Proof of purchase or order details must be provided.
Items that do not meet these requirements may not be accepted for return.
2. Non-Returnable Items
Some products may not be eligible for return, including:
- Items that have been worn, washed, altered, or damaged.
- Items returned without their original tags or packaging.
- Items damaged due to improper use or care.
- Products marked as non-returnable or final sale.
- Clearance or promotional items identified as final sale.
3. Exchanges
If you received the wrong size or would like to exchange an eligible item, please contact us within 7 days of delivery.
Exchanges are subject to product availability. If the requested size or item is unavailable, we may offer a refund or another available option.
4. Damaged or Incorrect Items
Please inspect your order when you receive it. If you receive a defective, damaged, or incorrect item, contact us as soon as possible.
Please provide your order number and clear photographs of the product so that we can review the issue.
Where applicable, we may arrange a replacement, exchange, or refund.
5. Refunds
Once your returned item is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your bank or payment provider.
6. Return Shipping
Unless an item is defective, damaged, or incorrectly shipped, the customer may be responsible for the cost of return shipping.
Original shipping charges may be non-refundable unless otherwise required by applicable law.
7. How to Request a Return
To request a return or exchange, please contact our customer support team and provide:
- Your order number
- The item you wish to return
- The reason for the return
- Photos of the item, if applicable
8. Policy Changes
Atharva Creation reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page with an updated revision date.
We’re Here for You & Your Little Ones 💕
Have a question about a return, exchange, or refund? Our customer support team is happy to help.
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